Kursinhalte

Einige unserer Trainingsmodule für Firmenkurse als auch für Seminare und Workshops.

Business Correspondence

  • Introduction to business correspondence 
  • Style of written English 
  • Types of business documents 
  • Informal language vs. Formal language 
  • E-mails, business letters and faxes

English for Controlling and Finance

  • The Financial Climate
  • Funding the Business : Sources of Funds, Management of Working Capital
  • Financial Analysis : Ratio Analysis and Financial Evaluation
  • Financial Measurements : the Profit and Loss Account , the Balance Sheet
  • Standards and Compliance : Standardising Financial Reporting on a European Basis, the Role of Auditors
  • Taxation : Corporate and Personal Taxation, Harmonizing Taxation in Europe
  • Valuation : new Approaches to Valuation, Company Ratings and Failure

Negotiating in English for Purchasers

  • Branch Specific Technical / CommercialVocabulary and Phraseology
  • Market Analysis : Presentations on the Supply and Demand of Products and Services
  • Describing the Process from the Enquiry Stage to the Final Delivery Systems for Quality 
  • Assurance
  • Simulation of Negotiations
  • Price Argumentation
  • Reading and Drafting Contracts
  • Customer Audits

English for Meetings and Negotiations

  • Useful Idioms and Accepted Phrases for Meetings and Negotiations
  • Role-Plays are recorded for Feedback
  • Analysis of Negotiating Strategies of the participants with suggestions for Improvement
  • Intercultural Interaction including an Awareness of different codes of behaviour in various business environments
  • Key Differences between American and British English

English for HR / Personnel

  • Personnel Management
  • Job Analysis / Description
  • Human Characteristics
  • Interviews
  • Selection Methods
  • Training and Development
  • Incentives and Benefits
  • Appraisal
  • Career Planning
  • Labour Relations / Law
  • Health and Safety
  • HR Planning and Strategy
  • C.V’s / Job Applications

English for Logistics and Packaging

  • Logistics Services
  • Product ranges
  • 3PL providers
  • Inventory management and procurement
  • Transport and handling equipment
  • Markings. Loading, Advice of shipment, Shipping instructions
  • Warehousing and storage
  • Documentation and finance
  • Documents in foreign trade

English for International Marketing and Advertising

  • The Role of Marketing
  • Analysis of Market Opportunities
  • Buyer Behaviour and Market Segmentation
  • Product type and Mixed Decisions
  • Placing the Product on the Market
  • Planning an Advertising Campaign
  • Giving a Product / Company Presentation
  • Market Ethics
  • Analysing Pan-European Advertising
  • International Marketing

English for Mechanical and Electrical Engineering

  • Process Control
  • Electric Motors
  • Power Generation
  • Testing Instruments
  • Domestic Appliances
  • Industrial Appliances
  • Instruction Manuals
  • Automation
  • Designing Circuits
  • Data Transmission

English for Presentation Skills

  • Communication
  • Dealing with Anxiety
  • Planning a Presentation: The Start, the Middle and the Conclusion
  • Delivery (Voice)
  • Expressive Gesture (Body, Language)
  • Visual aids
  • Phrases and Signposts
  • Analysis of Recorded Presentations with Feedback

Production and Operations Management

  • Production and operations management
  • Factory location, layout and capacity
  • Inventory 
  • Just-in-time production 
  • Safety 
  • The manufacturing cycle 
  • Product design and development 
  • Time sequences

English for International Contract Law

  • Use of Legal Terminology
  • Analysis of Model Contracts and Standard Legal Texts
  • Development of Negotiation Strategies
  • Presentations of Arguments through appropriate language 
  • Opposing Argumentation
  • Improved understanding of important terms in the context of International Legal Systems

English for IT and Software Development

  • Hardware and Software
  • Systems Architecture, Analysis and Design
  • Communication Networks and Protocols
  • Internet
  • Information Flow in Organisations
  • Feasibility Studies and Team Projects
  • Data Control and Security
  • Relational Database Management Systems
  • Spreadsheet Graphics
  • Database Construction and Operation
  • Automated Procedures

English for Telecommunications

  • Mobile Networks
  • Transmission Systems
  • Data Services
  • Voice Services
  • Video conferencing
  • Internet
  • Switching
  • Technological Trends
  • Market Trends
  • Pricing
  • Extending Networks

English for the Insurance Industry

  • Combined Risk
  • Features of Industrial Risk
  • Insurance Pricing
  • Premiums and Rates
  • Claims and Adjustments
  • Government Regulations
  • Legal Aspects of Insurance
  • Insurance Contracts, Indemnity and Legal Liability
  • Property Insurance
  • Business and Professional Liability Insurance
  • Credit Insurance

Business Reports

  • Introduction to report writing 
  • Linking words and paragraph structure 
  • Style of business reports 
  • Figures and graphs 
  • Using notes to write a report 
  • Practice reports 
  • Personal management skills

Management

  •  Management skills
  • Company structure
  • Business objectives and values 
  • Competitive strategy and advantage 
  • Innovation 
  • Growth and takeovers 
  • Training and qualifications 
  • Theories of motivation 
  • Industrial relations 
  • Cultural stereotypes and management
  • Business ethics
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